In a time of great worry for many people, there was further positive news on 20 March from the Financial Conduct Authority (FCA) as it issued guidance for mortgage lenders; to apply specifically during the Covid-19 pandemic.
This centres on existing principles of mortgage business, including treating customers fairly and acting in the best of interests of customers. The FCA can take into account this guidance if taking enforcement action against a particular lender.
The FCA has said lenders should:
This will no doubt be reassuring for many, and perhaps the self-employed more so than others, given the lack of any measures to date from the Government on income support measures for that category of people.
Further details can be found here.
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